Frequently Asked Questions
Everything you need to know about curating your dream home with Casa & Beyond.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days. You will receive a tracking number as soon as your piece leaves our warehouse.
Do you offer international shipping?
Currently, Casa & Beyond ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery windows vary by destination and are calculated at checkout.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
Yes, we prioritize ethical craftsmanship. 90% of our wooden furniture collection is made from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.
How do I care for my Casa & Beyond textiles?
Each item comes with a specific care label. Generally, we recommend professional cleaning for our wool rugs and cold-water delicate cycles for our organic cotton throws and linens.